Privacy Policy

Valhalla Software Support Privacy Policy

1. Introduction

This Privacy Policy describes how Valhalla Software Support ("Valhalla", "we", "us", or "our") collects, uses, and discloses your information when you use our website ("Website") and the services offered thereon (collectively, the "Services").

2. Information We Collect

We collect the following types of information when you use the Services:

  • Personal Information: This may include your name, email address, phone number, and company name. We collect this information when you contact us, request a quote, or subscribe to our newsletter.
  • Usage Data: This may include information about how you use the Website and Services, such as the pages you visit, the features you use, and the time you spend on the Website. We collect this information through cookies and other tracking technologies.

3. How We Use Your Information

We use your information for the following purposes:

  • To provide and improve the Services
  • To respond to your inquiries and requests
  • To send you marketing and promotional materials (with your consent)
  • To analyze how you use the Website and Services
  • To personalize your experience on the Website
  • To comply with the law

4. Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect Usage Data. Cookies are small data files that are stored on your device. You can control or disable cookies through your browser settings. However, please note that disabling cookies may limit your ability to use certain features of the Website and Services.

5. Disclosure of Your Information

We may disclose your information to third-party service providers who help us operate the Website and Services. These service providers are contractually obligated to keep your information confidential and secure.

We may also disclose your information if we are required to do so by law.

6. Data Retention

We will retain your information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

You have certain rights regarding your information, including:

  • The right to access your information
  • The right to rectify inaccurate information
  • The right to request the deletion of your information
  • The right to restrict the processing of your information
  • The right to object to the processing of your information
  • The right to withdraw your consent (where applicable)

You can exercise these rights by contacting us at contact@valhallasupport.com.

8. Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.

9. Children's Privacy

The Services are not directed towards children under the age of 13. We do not knowingly collect information from children under the age of 13.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Website. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: contact@valhallasupport.com

Effective Date: 5/1/2024

Last Updated: 5/8/2024