Terms of Service

Valhalla Software Support Terms of Use

1. Introduction

Thank you for choosing Valhalla Software Support ("Valhalla", "we", "us", or "our"). These Terms of Use ("Terms") govern your access to and use of the Valhalla website ("Website") and the services offered thereon (collectively, the "Services").

2. Acceptance of Terms

By accessing or using the Website or Services, you agree to be bound by these Terms. If you disagree with any part of the Terms, then you may not access or use the Services.

3. Modifications to Terms

We reserve the right to modify these Terms at any time without prior notice. You are responsible for checking these Terms periodically for changes. Your continued use of the Services following the posting of revised Terms constitutes your acceptance of the revised Terms.

4. Services

Valhalla offers a range of software support services, including (but not limited to):

  • 24/7 Helpdesk support
  • Onsite Assistance
  • Instant Issue Resolution
  • Proactive System Monitoring
  • Security Assurance
  • Software Optimization

For a complete list of available services and pricing information, please contact us.

5. User Requirements

To use the Services, you must:

  • Be at least 18 years old.
  • Have the legal capacity to enter into a binding contract.

6. User Conduct

You agree to use the Services in accordance with all applicable laws and regulations. You will not:

  • Use the Services for any illegal or unauthorized purpose.
  • Interfere with or disrupt the Services or the servers or networks connected to the Services.
  • Transmit any viruses, worms, Trojan horses, or other harmful code.
  • Infringe on the intellectual property rights of others.
  • Harvest or collect personal information from the Services.

7. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

8. Limitation of Liability

IN NO EVENT SHALL WE, OUR AFFILIATES, OR LICENSORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, DATA, OR GOODWILL) ARISING OUT OF OR RELATING TO THE USE OR INABILITY TO USE THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

9. Term and Termination

These Terms shall remain in full force and effect while you use the Services. We may suspend or terminate your access to the Services at any time, with or without cause, upon written notice to you. You may also terminate these Terms by discontinuing your use of the Services.

10. Intellectual Property

The Website and Services contain intellectual property owned by Valhalla or its licensors. You are granted a non-exclusive, non-transferable license to use the Services in accordance with these Terms. You agree not to reproduce, modify, distribute, or create derivative works of the Website or Services without our prior written consent.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Massachusetts, United States of America.

12. Dispute Resolution

Any dispute arising out of or relating to these Terms shall be resolved by binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall be held in Boston, Massachusetts.

13. Entire Agreement

These Terms constitute the entire agreement between you and Valhalla regarding the use of the Services.

14. Contact Us

If you have any questions about these Terms, please contact us at:

Email: contact@valhallasupport.com

15. Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.

Effective Date: 5/1/2024

Last Updated: 5/8/2024